FAQ

When will my box arrive? Your cards should arrive just before or during the first week of the month ("within several days of the first of the month"). If you are a new subscriber and have subscribed after the shipments have been prepared, your first month's delivery may arrive later, but starting with your second month, you will be "on schedule" with deliveries at the beginning of each month.

When will my credit card or PayPal be charged? Your card will be charged on the 20th of each month.

Can I customize what I receive in my box? Unfortunately at this time, we are not able to customize what you receive in your box. We do our best to make sure each month's box is as useful and relevant as possible. 

What is the refund and return policy? Due to the nature of our products, we can only issue refunds and accept returns in the unfortunate event that your delivery arrives damaged. In the event of this occurring, please contact us at hello {at} slightlystationery.com for further instructions. 

What is the cancellation policy? For monthly subscriptions, cancellations before the 20th of Month X will not be charged for Month Y, and you will not receive your Month Y delivery. If you cancel after the 20th of Month X, you will be charged for Month Y, and you will receive the Month Y delivery, but the cancellation will be effective immediately following the Month Y delivery. For annual subscribers, cancellations for the current year may only occur during the first month. If you cancel during the first month, you will receive a refund minus one month's charges.

 

The Subscription Contract Between You And Us

Slightly currently offers two subscription types: including rebillable monthly subscriptions (“Monthly Subscriptions”) and prepaid annual subscriptions (“Annual Subscriptions”).

AUTOMATIC RENEWAL TERMS

With respect of Slightly subscriptions subject to automatic renewal, you agree that Slightly may submit periodic charges (e.g., monthly) to your chosen payment method without further authorization from you, until you provide prior notice that you wish to terminate this authorization or to change your payment method. You agree that such notice will not affect charges submitted before Slightly reasonably could act.

MONTHLY SUBSCRIPTIONS

By purchasing a Monthly Subscription, you agree and acknowledge that your subscription has an initial and recurring payment charge at the then-current subscription rate and you accept responsibility for all recurring charges prior to cancellation, including where applicable any charges processed by Slightly after the expiration date of your payment card.

AUTOMATIC MONTHLY RENEWAL TERMS

Your subscription will be automatically renewed for successive monthly periods and your payment method will automatically be charged for each successive monthly period at the then-current subscription rate until you cancel your Monthly Subscription renewal.

CANCELLATION POLICY FOR MONTHLY SUBSCRIPTION RENEWALS

To cancel your Monthly Subscription at any time, you may (i) logon to your account and follow the cancellation procedures there, or (ii) send us a message at hello {at} slightlystationery.com and we will do it for you. If you cancel, you may use your subscription until the end of your then-current subscription term.

ANNUAL SUBSCRIPTIONS

By purchasing an Annual Subscription, you agree and acknowledge that your subscription has an initial pre-payment feature for one full year of service and a recurring Annual Subscription renewal fee at the then-current Annual Subscription rate and you accept responsibility for all recurring charges prior to cancellation, including where applicable any charges processed by Slightly after the expiration date of your payment card.

AUTOMATIC ANNUAL RENEWAL TERMS

At the end of each yearly subscription term, your subscription will be automatically extended for another term of one year and your payment method will automatically be charged the Annual Subscription renewal fee at the then-current Annual Subscription rate until you cancel your Annual Subscription renewal.

CANCELLATION POLICY FOR ANNUAL SUBSCRIPTION RENEWALS

You may only cancel your current Annual Subscription during the first month of the subscription. To cancel your Annual Subscription renewal for the following year, at any time after you were billed for the then-current year, you may (i) logon to your account and follow the cancellation procedures there, or (ii) send us a message at hello {at} slightlystationery.com and we will do it for you.